Contact
Send the rough version.
We'll find the sharp one.
The half-formed idea, the overstuffed deck, the stalled launch or the brief that needs a better question. Start there. We'll bring the rest.
Before you write
Not sure what you need,
or where to start?
That's normal. The best projects usually start a little unresolved. Skip the polished brief; a few honest sentences are plenty. Here's what helps:
Brand systems, campaign launches, websites, pitch stories and content engines with commercial pressure behind them.
What's changing, what's stuck, who needs to believe it, and when it has to be in market. Two paragraphs is plenty.
A senior reply within two working days: usually a sharper question, sometimes a same-week call.
Questions
Frequently asked.
What does Qualls do?
Qualls is an independent creative agency. We cover the whole arc from strategy to launch: brand strategy, identity, websites and digital products, content, campaigns and the design that ties them together. We organise it as the Q360 model across four lenses, Think, Feel, Touch and See.
Where are you based, and can you work remotely?
We are based in Lake Macquarie, NSW, and we work with clients right across Australia. Most projects run remotely through calls, shared files and clear check-ins, so where you are is rarely a barrier.
How does a project usually start?
It starts with a conversation about the brief, even a rough one. From there we scope the work, agree on the approach and move through our QC Process from concept to launch. The best first step is an email to letsgo@qualls.com.au.
How much does a project cost?
Every project is scoped to the brief, so there is no fixed price list. Once we understand the problem, the audience and what success looks like, we send a clear proposal with the cost and what is included before any work begins.
How long does it take?
It depends on the scope. A focused piece of work can move quickly, while a full brand and website build takes longer. We give you a realistic timeline in the proposal and keep you updated as the work progresses.
Can you work alongside our existing team or brand?
Yes. We often work as an extension of an in-house team, or take on a single part of the puzzle. If you already have a brand, we can refine it, extend it or build on it rather than starting from scratch.
Do you only work with large companies?
No. We work with startups, small businesses and established organisations alike. What matters more than size is a real problem to solve and a willingness to make the work useful, not just impressive.
How do we get in touch?
Email is the best way to reach us. For new work, write to letsgo@qualls.com.au. For anything else, reachout@qualls.com.au. If you would rather talk it through, call us on +61 452 189 212.
The production questions, like file types, bleed, colour systems and font licences, get longer answers in Q+A, our client desk.